Cognizant Walkin for Tech Support Voice On 17th-Jan-20

10:52:00


1 - 4 Years
Bengaluru
Not Disclosed by Recruiter
Time and Venue
Walkin Interview on 17th January from 11 AM onwards
Cognizant Technology Solutions, Manyata Embassy Business Park, Mahogany (F2 Building), 2nd Floor, Hebbal outer ring road, Rachenahalli, Bangalore- 560045


Greetings from Cognizant Technology Solutions!!!

Cognizant is hiring Senior Process Executive (Voice-M3S Caller) - Bangalore Location.

Please find the below details for your reference.

Experience : 1 to 4 years 
Designation:  Senior Process Executive 
Skill: Voice Process 
Shift : Flexible to work in any shifts
Work Location : Bangalore 
Education : Any Graduate / Post-graduate
Role: Permanent

Interview Date:  17.1.2020(Friday) 

Interview Time: 11 A.M to 1 P.M. 

Job Details: 

Experience:

 Kindly keep the brush up on the web technologies like HTML, CSS, JavaScript when you come for an Interview.

Mobile Site Speed Specialist (M3S Caller)

This role is the one who makes the calls and assist clients to address website speed issues through implementation/consultation 

Education Requirements

  • Bachelor's Degree in Science / Technology / Engineering / Mathematics / Computer Science / Computer Applications / Information Technology


    • Key Skills and Experience:

  • Strong communication, customer service, relationship management and support skills
  • Technologically savvy and show interest to grasp knowledge of various aspects of Web performance Engineering
  • Capable enough to learn customer service software applications and process customer implementations that do not necessarily 
  • follow a standard template / process.

    • Preferred Skills:

  • Exposure or understanding of maintenance of websites with associated knowledge
  • (HTML, JavaScript, PHP, ...)
  • Exposure to WordPress / Magento / Joomla / Shopify or similar platforms (at least 1 platform)
    • Experience working in a B2B environment

    Key Responsibilities:

  • Facilitate 1-2 hour phone consultations with customers in which you educate them on mobile website speed issues and guide 
    • them to fix issues where possible
  • Give guidance, support, and train customers on pre-defined and documented speed optimization techniques.
  • Communicate with advertisers and internal sales and services teams via phone, email, chat and video conferencing as needed
  • Employ strong, clear communication skills with your customers and colleagues, displaying your enthusiasm and a desire to succeed
  • Deliver high quality service to your customers, exceeding client expectations and quality scoring measures

    • Note :

    Referral are invited

    If interested, kindly walk-in to the below address on 17th  Jan'20@11 A.M.
    Cognizant Technology Solutions, 

    Manyata Embassy Business Park, 
    Mahogany (F2 Building),
    2nd Floor, Hebbal outer ring road, 
    Rachenahalli,
    Bangalore- 560045

    POC: Nischitha  

    You are requested to carry the following documents for the discussion 
    • A copy of your updated resume(Mandatory)
    • 2 passport size photograph (Mandatory)
    • Copy of your government photo id (Pan card / Passport / Driving License ). (Mandatory)
    • Print Out of this Email.
    You who have taken up interview with cognizant in the last 1 month are not eligible to re-take the interview again

    Regards
    Veera
    Salary: Not Disclosed by Recruiter 
    Industry:BPO / Call Centre / ITES
    Functional Area:ITES, BPO, KPO, LPO, Customer Service, Operations
    Role Category:Voice
    Role:Associate/Senior Associate -(Technical)
    Employment Type:Full Time, Permanent

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