Hiring for Email & Chat Support - Non Voice (banking Process)
Concentrix Daksh Services India Private Limited.
1 - 6 yrs
Time and Venue
23rd October , 11 AM onwards
Concentrix Daksh Services India Private Limited, Prestige Shantinikethan, Axis Bank, 11th floor, Crescent 3, (Near ITPL), Whitefield Main Road, Bengaluru, Karnataka 560067. Meet: Vaishak (view on Map)
Greetings for the day!!!
Excellent opportunity for Experienced with Concentrix Daksh Services India Pvt Ltd for Email & Chat Support (Banking Process)!!!
About us
A wholly owned subsidiary of SYNNEX Corporation (NYSE: SNX), Concentrix is a leader in high-value global business services. It partners with its clients to deliver end-to-end customer engagement services, technology innovations, analytics, process optimization, and business improvements. The global business services firm transforms the customer experience, and streamlines front and back office and industry-specific processes to provide the highest value from every customer interaction. Based in 25 countries with a staff of more than 70,000 who speak 40+ languages, Concentrix offers industry expertise in 10 industries: Banking & Financial Services, Healthcare & Pharmaceutical, Insurance, Technology, Consumer Electronics, Retail & e-Commerce, Government & Public Sector, Media & Communications, Automotive and Travel, Transportation & Tourism'
Here is your opportunity for you to join our diverse workforce at Concentrix Daksh Services India Pvt Ltd and grow career in an inclusive work environment.
Job Description:
Requirements:Minimum 1 year work experience into BPO
Excellent English communication with Hindi will be preferred
Excellent opportunity for Experienced with Concentrix Daksh Services India Pvt Ltd for Email & Chat Support (Banking Process)!!!
About us
A wholly owned subsidiary of SYNNEX Corporation (NYSE: SNX), Concentrix is a leader in high-value global business services. It partners with its clients to deliver end-to-end customer engagement services, technology innovations, analytics, process optimization, and business improvements. The global business services firm transforms the customer experience, and streamlines front and back office and industry-specific processes to provide the highest value from every customer interaction. Based in 25 countries with a staff of more than 70,000 who speak 40+ languages, Concentrix offers industry expertise in 10 industries: Banking & Financial Services, Healthcare & Pharmaceutical, Insurance, Technology, Consumer Electronics, Retail & e-Commerce, Government & Public Sector, Media & Communications, Automotive and Travel, Transportation & Tourism'
Here is your opportunity for you to join our diverse workforce at Concentrix Daksh Services India Pvt Ltd and grow career in an inclusive work environment.
Job Description:
Requirements:Minimum 1 year work experience into BPO
Excellent English communication with Hindi will be preferred
Good in typing (30 wpm)
Strong problem-solving skills
Excellent client-facing skills
Responsibilities:Take ownership of customer issues reported and see problems through to resolution
Research, diagnose, troubleshoot and identify solutions to resolve customer issues
Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams
Provide prompt and accurate feedback to customers
Ensure proper recording and closure of all issues
Prepare accurate and timely reports
Eligibility Criteria:Only Graduates with Minimum 1 year of experience in BPO (Strictly NO BE or BTECH Grads or Post Grads)
Comfortable to work in 24*7 shifts
Ready to join immediately
Strong problem-solving skills
Excellent client-facing skills
Responsibilities:Take ownership of customer issues reported and see problems through to resolution
Research, diagnose, troubleshoot and identify solutions to resolve customer issues
Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams
Provide prompt and accurate feedback to customers
Ensure proper recording and closure of all issues
Prepare accurate and timely reports
Eligibility Criteria:Only Graduates with Minimum 1 year of experience in BPO (Strictly NO BE or BTECH Grads or Post Grads)
Comfortable to work in 24*7 shifts
Ready to join immediately
If you are interested, please walk-in to below venue with updated resume and Aadhaar card copy:
Concentrix Daksh Services India Private Limited,
Concentrix Daksh Services India Private Limited,
Prestige Shantinikethan, Axis Bank, 11th floor,
Crescent 3, Near ITPL,
Whitefield Main Road,
Bengaluru, Karnataka 560067.
Contact: Vaishak (9742853727)