Tcs BPS Hiring for Collection Domestic Voice Process
1 - 3 YearsBengaluru
Time and Venue
25th September - 26th September from 11 AM onwards
Tata Consultancy Services SJM Towers, 18, Sheshadri Road, Gandhi Nagar, Near Anand Rao circle, Bengaluru, Karnataka 560009 (view on Map)
1 - 3 YearsBengaluru
25th September - 26th September from 11 AM onwards
Tata Consultancy Services SJM Towers, 18, Sheshadri Road, Gandhi Nagar, Near Anand Rao circle, Bengaluru, Karnataka 560009 (view on Map)
Job Description
TCS BPS Hiring for Collection domestic voice process, Walk- in on Monday & Tuesday (25th & 26th Sep 2017)
About TCS:
A global IT and business solutions leader, TCS has an employee strength of 3,80,000+ with offices in 46 countries, a footprint on 6 continents and a revenue of $17.58 Billon (2017). TCS offers services across varied domains such as Aerospace | BFS | Insurance & Healthcare | Life Sciences | Manufacturing | Energy & Resource Utilities | Government | Hi Tech | Media & Information Services | Telecom | Travel & Transportation and Hospitality | Retail & CPG and Horizontals such as F&A, SCM, CIM and HRO.
TCS is one of the countrys largest equal opportunity employer with more than one-lakh female associates and is a continuously ranked a leader in the 'India's Most Respected Companies' survey conducted by the Business World magazine.
Job Summary:
Process-Domestic voice (Collections)
Role-Team member
Shift- Day shift.
Job Location: Bangalore
Job Description:
Previous collections / sales/verification background
Proficiency in English is mandatory
Proficiency in Kannda /Tamil /Malayalam/ Panjabi/ language is added advantage
100% Outbound Voice calling role.
Meet required productivity metrics, i.e. call Volume levels, Conversion
Adaptable/ Flexible to dynamic business requirement.
Meet required criteria for call quality standards.
Maintain customer relations with a high degree of internal and external customer service.
Experience:
Graduate with 1 to 3 years with any collections experience can apply
Candidates not pursuing graduation with minimum of 18 Months experience can apply
Candidates having experience inbound/outbound collections voice process will be an added advantage.
Proficiency in Malayalam /English/Kannada/Tamil language will be an added advantage.
Relieving letters from all the previous companies are mandatory.
Candidates who have attended the selection process in the last 6 months will not be eligible to apply again.
Must be willing to work 6 days of working Monday to Saturday
Interview Date: Monday & Tuesday (25th & 26th Sep 2017)
Interview time: 11:00 am to 2:00 pm
Mandatory mention Sriram-HR on your resume as reference.
Contact Person: Sahana HR
Mandatory to mention the Source detail as (Sriram-HR) on top of your resume
Mandatory Requirements (How to generate your EPCN)
EPCN number is mandatory for eligibility of the interview. Follow the below steps to register and mention the EPCN number on your resume
Step 1: Go to link www.careers.tcs.com
Step 2: Select India geography & next click on Experienced Professionals link
Step 3: Go to Create your profile (For New Users) link & fill the details. (Please select area of interest as BPS)
Step 4: You will get the EPCN number & Password to your personal e-mail ID.
Please carry any GOVT original ID (voters ID/ PAN CARD/ driving license) for your identity purpose.
Interview Location:
Tata Consultancy Services
SJM Towers, 18, Sheshadri Road,
Gandhi Nagar, Near Anand Rao circle,
Bengaluru, Karnataka 560009
TCS does not charge any fee at any stage of the recruitment & selection process. TCS has not authorized any person/agency/partner to collect any fee for recruitment from candidates. If at all you notice the above please bring it to our attention immediately"
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Salary: Not Disclosed by Recruiter
Industry: BPO / Call Centre / ITES
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category: Voice
Role: Associate/Senior Associate -(NonTechnical)
Employment Type: Permanent Job, Full Time