Tech Mahindra Bahadurpally Walk-in Drive For Freshers In Hyderabad


Walk In for Non- Voice @ Tech Mahindra Bahadurpally

Tech Mahindra Ltd 
 0 - 0 yrs  

Time and Venue
 22nd August - 25th August , 11 AM onwards
Tech Mahindra (SEZ) Gate No - 2 Survey No. 62/1 A, Qutubullapur Mandal, Bahadurpally, Hyderabad, Telangana 500043

                  Hi,Greetings from  Tech Mah indra 

                  * Should be Impeccable in Communication Skills

                  * Should be flexible to work with 247 shiftsQualification:

                  All Positions Graduates with computer science and networking as part of their curriculu m

                  Requirements:
                  Data & IP Order processing with strong telecom and data networking understanding or Technical support(non-voice)
                  ULL / Carrier check Technical Support/Voice process good communication skills(Voice Queue) 

                  Minimum Skills required:
                  Computer usage use internet browser, emails,
                  Computer usage use and manage mailbox
                  Email Writing - Business email writing
                  Time / task management
                  Multi tasking good with multitasking of tools and tasks
                  Typing skills 40 WPM (as per SOW)
                  Aptitude / Intelligence test - TBD

                  Job Description 
                  Work with multiple tools and software applications
                  Use multiple SOPs, training materials and knowledge base articles to execute a task
                  Understand the order flow end to end in multiple software applications and systems
                  Create new order, process existing order, manage held orders,
                  Investigate with multiple tools and handle issues in order and take appropriate actions
                  Grant access / take action / escalate as per the scenario
                  Work as a team
                  Understand the time impact and cost impact of each process steps
                  Ask questions when its required
                  Call required stakeholders when in doubt (for all applicable queues)
                  Handle inbound calls and handle calls as per the business requirement (for voice queues)
                  Log changes and modifications made on various tools
                  Document and share process improvement and development suggestions

                  Walk in Dates from 22-08-2018 To 25-08-2018 



                  --

                  Tech Mahindra (SEZ) Gate No - 2 Survey No. 62/1 A, Qutubullapur Mandal, Bahadurpally, Hyderabad, Telangana 500043

                  Documents required for walk-in:

                  - Copy of CV 
                  - Original ID proof (Aadhaar - Mandate)
                  - Xerox of your ID proof
                  - Print out of this mail. (Mandate)
                  - All your educational certificates & Experience certificates

                  Contact Person : Madhavi
                  Regards,
                  Madhavi
                  Mobile no:8790585814


                  Salary: INR 2,00,000 

                  Industry:BPO / Call Centre / ITES

                  Functional Area:ITES , BPO , KPO , LPO , Customer Service , Operations

                  Role Category:Back Office/Web/Transaction Processing

                  Role:Associate/Senior Associate -(NonTechnical)

                  Employment Type: Permanent Job, Full Time 
                Click Here To Apply.



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