Time and Venue
26th December - 12th January , 11 AM onwards
Dell International Services India Pvt Ltd,Plot # 42, Hitec City Layout, Madhapur, Hyderabad 500081
- Job Overview:
Designation: Client Technical Support Associate
Job Location: Hyderabad
Experience Grid: 6 Months - 39 Months experience
Job Description :
Responsible for providing diagnostic technical support related to installation, operation, configuration,performance, and usage of assigned products
Diagnosis & resolving of the hardware problems and troubleshooting..
Verifies warranty entitlement and determines appropriate action.
Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures.
Documents problems in the support solution database for diagnostics and solution implementation. Provides basic remote deployment, maintenance and consulting services.
Candidate Requirements:
Should be open to work in rotational / night shifts in a 24 by 7 environment.
Should have excellent communication skills.
Both side transport facility available.
Educational Qualifications:
Any stream graduates are eligible with 6 months calling experience
Any 10+2 with at least 12 months international calling experience/24 months domestic calling experience may apply
How to Apply:
Interested candidates can walk in directly between 11 AM to 1 PM with updated resume,passport size photograph,and Govt ID proof
Salary:INR 3,00,000 - 5,00,000 P.A.
Industry:BPO / Call Centre / ITES
Functional Area:ITES , BPO , KPO , LPO , Customer Service , Operations
Role Category:Voice
Role:Associate/Senior Associate -(Technical)
Employment Type:Permanent Job, Full Time