Walkin For Virtual Technical Support- Work From Home- Hyderabad
0 - 5 YearsHyderabad
Time and Venue
30th July - 3rd August from 10 AM onwards
Raheja Mind Space, Building No:9, 10th Floor, Opposite Westin Hotel, Phase 2, HITEC City, Hyderabad, Telangana 500081, India
0 - 5 YearsHyderabad
30th July - 3rd August from 10 AM onwards
Raheja Mind Space, Building No:9, 10th Floor, Opposite Westin Hotel, Phase 2, HITEC City, Hyderabad, Telangana 500081, India
Job Description
Walk-in Date: 30th July 2018 - 3rd Aug 2018
Time: 10 AM to 3 PM
Venue: Raheja Mind Space, Building No:9, 10th Floor, Opposite Westin Hotel, Phase 2, HITEC City, Hyderabad, Telangana 500081, India
Compensation Details - INR 2.2 L to 2.6 L
Job Location: Hyderabad
Benefits: Sodexo meal vouchers, Night Shift Allowance, Over Time Benefits, and Performance Incentives.
The candidates would need to bring the following documents for the interview:
Original Govt. ID proof
Passport Size photograph
An Amazon Customer Service Associate is a critical part of our mission to deliver timely, accurate and professional customer service to all Amazon customers. This vital position requires an action-oriented, flexible problem-solver who will assist customers in expediting orders and correcting post-sales problems. Associates communicate with customers primarily through mail, chat and phone and utilize a variety of software tools to navigate customer accounts, research and review policies and communicate effective solutions in a fun and fast-paced environment.
Job Description :
Virtual Technical Support-VTS-India
An Amazon Technical Support Associate is a critical part of our mission to deliver timely, accurate and professional Technical Support to all Amazon customers. This vital position requires an action-oriented, flexible problem-solver who will assist customers in resolving customers queries related to various Amazon products and content, in a timely and accurate manner. Associates communicate with customers primarily through email, chat and phone and utilize a variety of software tools to navigate customer accounts, research and review policies and communicate effective solutions in a fun and fast-paced environment.
Job Description
Technical Support Associate- VTS- India:
Virtual Technical Support (VTS) - It is a Work from Home model for India D2 VTS which deals with Devices & Digital content. VTS associates are expected to work from a home location approved by Amazon for all scheduled hours. It is the responsibility of the associates to ensure uninterrupted internet connectivity and work-like environment at home location so that associates can deliver their best in terms of productivity and quality.
Knowledge & Skills Required
Desired skills:
Action oriented, self-disciplined and organized
Effective time management skills and ability to prioritize work time to ensure productivity and department standards
Ability to communicate clearly with both internal and external customers
Good comprehension skills - ability to clearly understand and address customer issues appropriately
Good composition skills - ability to compose grammatically correct, concise, and accurate written responses
Ability to use a desktop/Laptop computer system, Familiarity with Windows 7, Microsoft Outlook, and Internet Explorer
Good typing skills
Well versed with different features of smart devices and application
Knowledge about Amazon Devices & Digital content
Should be flexible to work in shifts
Preferred Criteria:
Should be self-driven, motivated and task driven individual who can learn fast and operate with minimal support from Manager and Lead.
Should ensure uninterrupted internet connectivity during working shift so as to ensure maximum productivity
Should ensure Work-like environment with no disturbance during the work hours.
The ideal candidates will be comfortable in a fast-paced, multi-tasked, high-energy environment. They will be creative and analytical problem solvers with a passion for excellent customer service.
Customer Focus:
Excellent Technical Support skills, including maintaining focus on the customer issue in a fast-paced environment
Ability to empathize with and prioritize customer needs
Demonstrates interpersonal skills with a diverse customer base
Demonstrates conflict resolution, negotiation, and de-escalation skills
Demonstrates ownership to resolve challenging customer issues, escalating when necessary
Ability to determine customer needs and provide appropriate solutions
Maintain regular and reliable attendance, including the daily schedule as assigned
Flexible with the working schedule; may be expected to work weekends, holidays and events
Ability to work overtime as required by business - as much as 60 hours a week, most often occurring in the weeks surrounding the Christmas holiday season
Problem Solving Skills:
Effective problem solving skills including decision making, time management and immediate prioritization of tasks as assigned
Ability to approach problems logically and rationally
Action oriented and self-disciplined
Organized and detail-oriented
Ability to quickly and effectively prioritize work time in various departments to meet business need
Ability to maintain composure in highly escalated situations
Qualifications required
Minimum qualification is 10 + 2. Any graduate/ PG is eligible to apply
Shifts: Rotational (night shifts compulsory)
Benefits: NSA, OT, ZETA and Internet Reimbursement
Salary: INR 2,00,000 - 2,50,000 P.A. Sodexho Vouchers + Night Shift Allowance + Over Time + Internet Broadband Reimbursement + Performance Incentives)
Industry: Internet / Ecommerce
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category: Voice
Role: Associate/Senior Associate -(NonTechnical)
Employment Type: Permanent Job, Full Time
Keyskills:
Click Here To Apply.
Walk-in Date: 30th July 2018 - 3rd Aug 2018
Time: 10 AM to 3 PM
Venue: Raheja Mind Space, Building No:9, 10th Floor, Opposite Westin Hotel, Phase 2, HITEC City, Hyderabad, Telangana 500081, India
Salary: INR 2,00,000 - 2,50,000 P.A. Sodexho Vouchers + Night Shift Allowance + Over Time + Internet Broadband Reimbursement + Performance Incentives)
Industry: Internet / Ecommerce
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category: Voice
Role: Associate/Senior Associate -(NonTechnical)
Employment Type: Permanent Job, Full Time
Keyskills:Time: 10 AM to 3 PM
Venue: Raheja Mind Space, Building No:9, 10th Floor, Opposite Westin Hotel, Phase 2, HITEC City, Hyderabad, Telangana 500081, India
Compensation Details - INR 2.2 L to 2.6 L
Job Location: Hyderabad
Benefits: Sodexo meal vouchers, Night Shift Allowance, Over Time Benefits, and Performance Incentives.
Job Location: Hyderabad
Benefits: Sodexo meal vouchers, Night Shift Allowance, Over Time Benefits, and Performance Incentives.
The candidates would need to bring the following documents for the interview:
Original Govt. ID proof
Passport Size photograph
An Amazon Customer Service Associate is a critical part of our mission to deliver timely, accurate and professional customer service to all Amazon customers. This vital position requires an action-oriented, flexible problem-solver who will assist customers in expediting orders and correcting post-sales problems. Associates communicate with customers primarily through mail, chat and phone and utilize a variety of software tools to navigate customer accounts, research and review policies and communicate effective solutions in a fun and fast-paced environment.
Job Description :
Virtual Technical Support-VTS-India
An Amazon Technical Support Associate is a critical part of our mission to deliver timely, accurate and professional Technical Support to all Amazon customers. This vital position requires an action-oriented, flexible problem-solver who will assist customers in resolving customers queries related to various Amazon products and content, in a timely and accurate manner. Associates communicate with customers primarily through email, chat and phone and utilize a variety of software tools to navigate customer accounts, research and review policies and communicate effective solutions in a fun and fast-paced environment.
Job Description
Technical Support Associate- VTS- India:
Virtual Technical Support (VTS) - It is a Work from Home model for India D2 VTS which deals with Devices & Digital content. VTS associates are expected to work from a home location approved by Amazon for all scheduled hours. It is the responsibility of the associates to ensure uninterrupted internet connectivity and work-like environment at home location so that associates can deliver their best in terms of productivity and quality.
Knowledge & Skills Required
Desired skills:
Action oriented, self-disciplined and organized
Effective time management skills and ability to prioritize work time to ensure productivity and department standards
Ability to communicate clearly with both internal and external customers
Good comprehension skills - ability to clearly understand and address customer issues appropriately
Good composition skills - ability to compose grammatically correct, concise, and accurate written responses
Ability to use a desktop/Laptop computer system, Familiarity with Windows 7, Microsoft Outlook, and Internet Explorer
Good typing skills
Well versed with different features of smart devices and application
Knowledge about Amazon Devices & Digital content
Should be flexible to work in shifts
Preferred Criteria:
Should be self-driven, motivated and task driven individual who can learn fast and operate with minimal support from Manager and Lead.
Should ensure uninterrupted internet connectivity during working shift so as to ensure maximum productivity
Should ensure Work-like environment with no disturbance during the work hours.
The ideal candidates will be comfortable in a fast-paced, multi-tasked, high-energy environment. They will be creative and analytical problem solvers with a passion for excellent customer service.
Customer Focus:
Excellent Technical Support skills, including maintaining focus on the customer issue in a fast-paced environment
Ability to empathize with and prioritize customer needs
Demonstrates interpersonal skills with a diverse customer base
Demonstrates conflict resolution, negotiation, and de-escalation skills
Demonstrates ownership to resolve challenging customer issues, escalating when necessary
Ability to determine customer needs and provide appropriate solutions
Maintain regular and reliable attendance, including the daily schedule as assigned
Flexible with the working schedule; may be expected to work weekends, holidays and events
Ability to work overtime as required by business - as much as 60 hours a week, most often occurring in the weeks surrounding the Christmas holiday season
Problem Solving Skills:
Effective problem solving skills including decision making, time management and immediate prioritization of tasks as assigned
Ability to approach problems logically and rationally
Action oriented and self-disciplined
Organized and detail-oriented
Ability to quickly and effectively prioritize work time in various departments to meet business need
Ability to maintain composure in highly escalated situations
Qualifications required
Minimum qualification is 10 + 2. Any graduate/ PG is eligible to apply
Shifts: Rotational (night shifts compulsory)
Benefits: NSA, OT, ZETA and Internet Reimbursement
Original Govt. ID proof
Passport Size photograph
An Amazon Customer Service Associate is a critical part of our mission to deliver timely, accurate and professional customer service to all Amazon customers. This vital position requires an action-oriented, flexible problem-solver who will assist customers in expediting orders and correcting post-sales problems. Associates communicate with customers primarily through mail, chat and phone and utilize a variety of software tools to navigate customer accounts, research and review policies and communicate effective solutions in a fun and fast-paced environment.
Job Description :
An Amazon Technical Support Associate is a critical part of our mission to deliver timely, accurate and professional Technical Support to all Amazon customers. This vital position requires an action-oriented, flexible problem-solver who will assist customers in resolving customers queries related to various Amazon products and content, in a timely and accurate manner. Associates communicate with customers primarily through email, chat and phone and utilize a variety of software tools to navigate customer accounts, research and review policies and communicate effective solutions in a fun and fast-paced environment.
Job Description
Technical Support Associate- VTS- India:
Virtual Technical Support (VTS) - It is a Work from Home model for India D2 VTS which deals with Devices & Digital content. VTS associates are expected to work from a home location approved by Amazon for all scheduled hours. It is the responsibility of the associates to ensure uninterrupted internet connectivity and work-like environment at home location so that associates can deliver their best in terms of productivity and quality.
Knowledge & Skills Required
Desired skills:
Action oriented, self-disciplined and organized
Effective time management skills and ability to prioritize work time to ensure productivity and department standards
Ability to communicate clearly with both internal and external customers
Good comprehension skills - ability to clearly understand and address customer issues appropriately
Good composition skills - ability to compose grammatically correct, concise, and accurate written responses
Ability to use a desktop/Laptop computer system, Familiarity with Windows 7, Microsoft Outlook, and Internet Explorer
Good typing skills
Well versed with different features of smart devices and application
Knowledge about Amazon Devices & Digital content
Should be flexible to work in shifts
Preferred Criteria:
Should be self-driven, motivated and task driven individual who can learn fast and operate with minimal support from Manager and Lead.
Should ensure uninterrupted internet connectivity during working shift so as to ensure maximum productivity
Should ensure Work-like environment with no disturbance during the work hours.
The ideal candidates will be comfortable in a fast-paced, multi-tasked, high-energy environment. They will be creative and analytical problem solvers with a passion for excellent customer service.
Customer Focus:
Excellent Technical Support skills, including maintaining focus on the customer issue in a fast-paced environment
Ability to empathize with and prioritize customer needs
Demonstrates interpersonal skills with a diverse customer base
Demonstrates conflict resolution, negotiation, and de-escalation skills
Demonstrates ownership to resolve challenging customer issues, escalating when necessary
Ability to determine customer needs and provide appropriate solutions
Maintain regular and reliable attendance, including the daily schedule as assigned
Flexible with the working schedule; may be expected to work weekends, holidays and events
Ability to work overtime as required by business - as much as 60 hours a week, most often occurring in the weeks surrounding the Christmas holiday season
Problem Solving Skills:
Effective problem solving skills including decision making, time management and immediate prioritization of tasks as assigned
Ability to approach problems logically and rationally
Action oriented and self-disciplined
Organized and detail-oriented
Ability to quickly and effectively prioritize work time in various departments to meet business need
Ability to maintain composure in highly escalated situations
Qualifications required
Minimum qualification is 10 + 2. Any graduate/ PG is eligible to apply
Shifts: Rotational (night shifts compulsory)
Benefits: NSA, OT, ZETA and Internet Reimbursement
Salary: INR 2,00,000 - 2,50,000 P.A. Sodexho Vouchers + Night Shift Allowance + Over Time + Internet Broadband Reimbursement + Performance Incentives)
Industry: Internet / Ecommerce
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category: Voice
Role: Associate/Senior Associate -(NonTechnical)
Employment Type: Permanent Job, Full Time
Click Here To Apply.