QualityKiosk Technologies - Job Details
Eligibility : BE/BTech (CS/IT/IS/ECE/EEE), BCA, MCA, BSc (CS/IT), MSc (CS/IT) from 2015-2016 batches with 60% throughout
Detailed Eligibility :
- MALE candidates Only
- Good written & verbal communication is mandatory
- Should be comfortable working in Rotational Shifts/Night Shifts
- Candidates from Navi Mumbai & Central Line preferred
- Candidates Interviewed in last 3 months please do not apply
Job Description :
Here an individual’s main objective is to monitor real time client applications from end user perspective 24/7, 365 days of the year. And ensure automation scripts are always working and in the event of failure, same is highlighted to the immediate next level.
- 100% Adherence to Quality Assurance parameters and Standard Operating Procedures in terms of SLA’s
- Proactive and prompt communication with clients to resolve their queries quickly and accurately.
- Raising issues/risks to the immediate next level and escalating wherever needed.
- Highlight the challenges faced in monitoring their respective applications to the immediate next level and working towards its closure
- Handling client query calls.
- Ensuring proper handover of their respective applications/ zones to next shift Engineer
- Should be cross trained on multiple zones
Salary:
- BE/B.Tech/ MCA/M.Sc. : - 2.13 L / annum (all inclusive )
- B.Sc. :- 1.87 L / annum (all inclusive)
Hiring Process : Written-test, Face to Face Interview
Job Role: IT Software-Engineer