IBM India is hiring for Technical Support Associates with 0 - 24 months experience. If interested walk-in with an updated copy of your resume to IBM India. Please find the details below:
Interview Date : 15th Oct 2016
Interview Time: 11AM to 4PM
Work Location : Noida
Qualification - BA/BCOM/BBA/BSC/BSC-IT/BCA/MCA (Except BTECH/BE)
Venue for Noida:
UNITECH INFO SPACE,PLOT NO. - 20, TAJ EXPRESSWAY,, NOIDA, UP 201309, Sector-135,IN
Shifts- Yes(24*7 Environment)
Contact Person- Rupali
Eligibility:
* Bachelor's Degree/ Diploma ( 15 Years + education )
* Good communication skills are requisite
* Knowledge of Computer Hardware and Networking concepts
* Willingness to work in night shifts
Role:
*You will be involved in solving technical query & Trouble shooting.
*Receiving or/and making calls to be able to respond to client concerns/ request that are basic technical in nature.
*Perform initial problem determination (Level1) in support of contracted scope of services with related hardware, software and services support as specified in the contract schedule.
Responsibility:
* You have to provide technical advice and guidance to Help Desk CSRs for reported incidents for which the CSR cannot find a knowledge document.
* Help Desk focal point for reported High Severity incidents, sending out email alerts, and resolves, updated client website and VRU.
* Assist in End to End Problem, Change and Incident Management.
Please contact 0124-4817415 for any queries between Monday to Friday(Except Holidays
) 12:00pm to 5:00pm
Salary: Not Disclosed by Recruiter
Industry: IT-Software / Software Services
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category: Associate/Senior Associate -(Technical)
Role: Associate/Senior Associate -(Technical)
Interview Date : 15th Oct 2016
Interview Time: 11AM to 4PM
Work Location : Noida
Qualification - BA/BCOM/BBA/BSC/BSC-IT/BCA/MCA (Except BTECH/BE)
Venue for Noida:
UNITECH INFO SPACE,PLOT NO. - 20, TAJ EXPRESSWAY,, NOIDA, UP 201309, Sector-135,IN
Shifts- Yes(24*7 Environment)
Contact Person- Rupali
Eligibility:
* Bachelor's Degree/ Diploma ( 15 Years + education )
* Good communication skills are requisite
* Knowledge of Computer Hardware and Networking concepts
* Willingness to work in night shifts
Role:
*You will be involved in solving technical query & Trouble shooting.
*Receiving or/and making calls to be able to respond to client concerns/ request that are basic technical in nature.
*Perform initial problem determination (Level1) in support of contracted scope of services with related hardware, software and services support as specified in the contract schedule.
Responsibility:
* You have to provide technical advice and guidance to Help Desk CSRs for reported incidents for which the CSR cannot find a knowledge document.
* Help Desk focal point for reported High Severity incidents, sending out email alerts, and resolves, updated client website and VRU.
* Assist in End to End Problem, Change and Incident Management.
Please contact 0124-4817415 for any queries between Monday to Friday(Except Holidays
) 12:00pm to 5:00pm
Salary: Not Disclosed by Recruiter
Industry: IT-Software / Software Services
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category: Associate/Senior Associate -(Technical)
Role: Associate/Senior Associate -(Technical)
Click Here To Apply.
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