- Hi,
Greetings from Hewlett Packard Enterprise!!
We have an walk-in for Customer Support Representative, details of which are given below:
Title: Customer Support Representative
Experience: 0 - 6 year
Work Location: Bangalore
Walk-in details
Timings :- 10.30
Date-28th oct 2016
Venue:
Hewlett Packard - Magnolia New Building (1st HP Building from the Main Entrance)
Kalyani Tech Park
Opposite to Broke field Hospital, Near Cosmos Mall Bustop,
Broke field, Landmark McDonald
Whitefield Main Road, Bangalore
Contact Person: Priyanka
Education: Graduates in any discipline (Full time /correspondence)
Note: BE, B Tech, MBA , MCA graduates, Diploma graduates are not eligible without prior work experience of minimum 2 years of EXP
Job Requirement and description:
1. Customer Support / voice process any call centre Exp will do
2. The role will be to deal with Hotel reservation and customer service.
3. Ability to effectively handle multiple tasks (taking calls, responding to e-mails, updating performance trackers, self-study on process updates) in a fast paced environment
4. Excellent Communication skills
5. Take calls from Global clients and initiate the right response to them, positively and professionally.
6. Knowledge of customer service principles and practices
7. Good keyboard skills.
8. Responsible for meeting daily, weekly, monthly and annual targets.
9. Prior experience in sales, insurance, mortgage, hotel, and tourism and Airline industry process with good communication skills will be an added advantage.
10. Graduates in any discipline.
11. BE, B Tech, MBA , MCA graduates are not eligible without prior work experience of minimum 3-6 months.
12. Flexible to work in rotational shifts
Regards
HPE HR Team
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