Walk-in For Customer Service Rep 2nd - 10th sep 2016 Fresher /experience - 100 Opening(s)

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Walk-in Details	Date-2nd September to 10th September , Starting Time: 10 AM
Designation	Walk-in For Customer Service Rep @ 10 AM |mon-sat|-fresher /experience - 100 Opening(s)
Job Description	Job Role :  The Customer Service Team plays a vital role in directly impacting the reputation of Groupon by providing one-to-one support to our native subscribers via email and chat to address any questions or concerns with their Groupon experience. Individuals who thrive in our CS team are web savvy and have high degrees of empathy, patience and resourcefulness. Job Description :  Respond to emails/Chats from our current and future customers, ranging from simple usage questions to unique circumstances that come up with a specific offer. Manages email, chats, calls from English speaking customers. Resolve customer issues in a timely and consistent manner. Manage time and productivity to meet daily individual and team ticket targets. Stay current with knowledge of internal ticketing system, customer portals, back office databases, Groupon redemption procedures, and specifics around different types of merchant features.
Desired Profile	Please refer to the Job description above
Experience	0 - 3 Years
Industry Type	Internet / Ecommerce
Role	Associate/Senior Associate -(NonTechnical)
Functional Area	ITES, BPO, KPO, LPO, Customer Service, Operations
Education	UG - Any Graduate - Any Specialization PG - Post Graduation Not Required Doctorate - Doctorate Not Required
Compensation:	Not disclosed
Location	Chennai
Keywords	CSR customer service customer support freshers freshers 2016 Freshers Customer Support Email Support Chat Support web process live chat chat production support
Contact	Vinu Ganga S GROUP ON SHARED SERVCES PVT LTD 1st Floor,3rd Block,DLF IT PARK 1/124, Mount Poonamallee Road, Porur Chennai,Tamilnadu,India 600089
Telephone	91-44-40243225
Job Posted	2016-09-01 16:36:06.0
Reference	CSR001

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