| Walk-in Details | Date-12th August to 13th August , Starting Time: 10 AM |
| Designation | Urgent Opening for E-support - Executive / Senior Executive |
| Job Description | We are pleased to inform you that we currently have urgent openings for the position of Executive / Senior Executive in our Organization. Position: Executive / Senior Executive Job Location: Bangalore Qualifiaction: Graduates / Undergraduates Shift Timings: Willing to work in any shift (transportation provided) Walkin:10 AM to 2 PM Job Description Ability To Comprehend & Respond To All Customer Queries (Through Chat) With Immediate Resolution (Real Time) To Ensure Customer Satisfaction. Deliver To The Employees, Customer And Shareholder Metrics As Per Goals. Adherence to Quality and Compliance Guidelines Communicates Effectively, Oral As well As Written Ability to recognize tone and mood of customer through written communication. Adaptable & Customer Centric Approach To Situations to Deliver Superior Service Personalization/ Empathy in Communication Ability to Address 2-3 Conversations Simultaneously Attentive: Eye for Detail, Recognizes Knowledge Gaps & Researches to Respond Offer of employment with is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations. Required Skills Strong Interpersonal Communication & Writing Skills Comprehension & Clear Articulation Change Management Ability Demonstrated. Ability to Take Independent Decision & Meet Stringent Deadlines Typing Speed (25- 35 Words/Minute) \Quick Navigation Ability, Web Savvy, and Basic Troubleshooting Knowledge Multitasking Ability to Toggle between Screens. PLEASE CARRY YOUR RESUME AND 2 PASSPORT SIZE PHOTOGRAPHS and Original ID PROOF FOR THE INTERVIEW Note: Laptop and Pen drive is not allowed in premises. Kindly carry copy of the mail for security check. Regards, HR |
| Desired Profile | Please refer to the Job description above |
| Experience | 1 - 3 Years |
| Industry Type | BPO / Call Centre / ITES |
| Role | Associate/Senior Associate -(NonTechnical) |
| Functional Area | ITES, BPO, KPO, LPO, Customer Service, Operations |
| Education | UG - Any Graduate - Any Specialization, Graduation Not Required PG - Any Postgraduate - Any Specialization, Post Graduation Not Required Doctorate - Any Doctorate - Any Specialization, Doctorate Not Required |
| Compensation: | Not disclosed |
| Location | Bengaluru/Bangalore |
| Keywords | Chat Process Web chat Back end support Email Support Customer service |
| Contact | Indrajeet EXL Servicescom ( I ) Pvt Ltd Tower 2D, Embassy Tech Village,Devarabeesanahalli, Beside New Horizon Engineering College. Bangalore - 560037 BANGALORE,Karnataka,India 560037 |
| Telephone | 9899337586 |
| Website | http://www.exlservice.com |
| Job Posted | 2016-08-11 12:22:22.0 |
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