Walkin Interview from 9th August to 12th August from 11 AM
Job Description
Work Location - Chennai/Bangalore (As per the candidate's perference)
Skills & Experience
Customer-focused and Excellent Communication skills. Able to articulate and speak with clear voice
Thorough knowledge of troubleshooting remote access issues
Diplomatic and must have interpersonal skills and should be able to understand the businesss objectives
Able to understand and accept that the Customers issues affect the business and that without the Customer there is no support department and that the Customer is an expert in their own field
Keen interest in networking and WAN technology
Must be able to demonstrate a customer first approach to support
Ability to liaise and communicate confidently and professionally with the customer representatives at all levels
Natural aptitude for troubleshooting and problem solving
Highly organized and able to work on own initiative to complete the range of tasks required
Flexible and willing to work outside core business hours as required
Minimum 1 year experience in a helpdesk or technical support environment
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